Terms and Conditions Policy

TERMS AND CONDITIONS

Welcome to Bigotes Locos . By accessing and using our website bigoteslocos.com , you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchases or using our services.

1. General information

These terms govern your use of the website and any purchases made through it.

2. Use of the website

Use of this website is subject to the following conditions:

  • You must be over 18 years of age or have the consent of a legal guardian to make purchases.

  • You agree to provide accurate and up-to-date information on any registration or purchase form.

  • You may not use our site for fraudulent or illegal purposes.

  • We reserve the right to restrict access to any user who violates these conditions.

3. Products and availability

  • All products available in our store are subject to availability.

  • We reserve the right to modify or discontinue products without prior notice.

  • We try to display products as accurately as possible, but colors and features may vary depending on the user's screen.

4. Prices and payments

  • All prices include applicable taxes within Spain.

  • Prices are subject to change without notice, but prices in effect at the time of purchase will be honored.

  • Accepted payment methods: credit/debit cards, and other methods indicated on the website.

  • Payments are processed securely through our payment providers.

5. Shipping and deliveries

  • We ship within Spain and other countries listed on our website.

  • Estimated delivery times are indicated on each product page and may vary due to causes beyond our control.

  • We are not responsible for delays caused by the shipping company.

  • If your package arrives damaged, please notify us within 48 hours of receipt.

6. Returns and refunds

  • You can return a product within 14 calendar days of receiving it, as long as it is in its original condition.

  • To request a refund, please contact us at contacto.bigoteslocos@gmail.com .

  • Returns on personalized or used products are not accepted.

  • Refunds will be issued using the same payment method used for the purchase.

7. Product Warranty

  • All our products are covered by a 2-year warranty , in accordance with consumer regulations in Spain.

  • The warranty covers manufacturing defects, but not damage caused by misuse or normal wear and tear.

8. Responsibility

  • We are not responsible for any indirect damages or losses arising from the use of our products.

  • We do not guarantee that the website will be error-free or uninterrupted.

  • We reserve the right to modify any content on the website without prior notice.

9. Intellectual property

  • All content on this website (images, text, logos, design) is the property of Bigotes Locos and is protected by copyright.

  • Reproduction or use of the content without our express consent is prohibited.

10. Data protection

  • The collection and use of personal data is governed by our Privacy Policy .

  • We are committed to protecting your information in accordance with the GDPR and other applicable regulations.

11. Modifications to the terms and conditions

  • We reserve the right to modify these terms at any time.

  • Changes will take effect when they are posted on our website.

  • It is recommended that you check this page periodically to stay informed of updates.

12. Legislation and jurisdiction

  • These terms are governed by Spanish law.

  • Any dispute will be resolved before the courts of Barcelona, ​​Spain .

13. Contact

If you have any questions about these Terms and Conditions, you can contact us at: